Netflix is under fire again in both the public eye and in the courts as Italy rules the most recent price increase unlawful and the companies dismissal of promised releases, leaving many people upset and their wallets drained.

A Roman court recently ruled that price increases over the last seven years were unlawful after lawyers discovered that their contract did not align with the Italian Code of Law and ordered the company to reimburse their customers by refunding the money.

Netflix had clauses where they had authorization to change prices whenever, but this was found to be violating Italy’s consumer code. Their transparency on the price increase further worsens their lawsuit. The only issue with these price increases is that Netflix tends to provide a lack of reason as to why. In some cases, this lack of transparency can be frustrating for users.

If you’ve haven’t been living under a rock in recent years, Netflix is faced with constant outrage, from their password-sharing policy restricting millions of families from sharing an account to milking subscribers wallets by breaking single season releases across two months, thus making fans of certain shows pay for two months for a single season (“Bridgerton” is the most recent example). There’s also something to be said about production decisions, cancelling record-breaking shows after promises of highly desired spin-offs (like “Shadow and Bone“).

However, certain situations may be more understandable, such as when details are limited to avoid revealing information about upcoming shows or projects. Netflix is known to raise its prices overtime, sometimes the cause of the increase may correlate to inflation in the modern day, but it can also be due to several factors, such as profit growth, production costs, etc.

Netflix is attempting to appeal this decision, but if the appeal fails, Netflix could be ruled to refund over 5 million people certain fees depending on their subscription. Premium Plan subscribers can be refunded around €500 (converted to $578). Standard Plan subscribers can be refunded half of the former, €250 (which would be $289).

Another known recent issue that Netflix has done was the failure to produce their promised weekly release of the infamous JoJo’s Bizarre Adventure “Steel Ball Run.” Fans of the popular anime, including those who purchased a subscription specifically to watch it, were not pleased to see how Netflix decided to ignore their promised weekly schedule.

In response to this, fans across the globe have been consistently striking back by sending demands to release the anime, to the point where people have directly messaged the official Netflix account sending them distorted and cursed images/text of the anime. If you access any post on the Netflix account and check the comments, you can clearly see how the top comment is always related to the infamous anime.

Alejandro Sandoval, a JoJo’s Bizarre Adventure fan said, “I am extremely pissed off because this is almost the exact same thing that happened with Part 6 Stone Ocean, which they released in batches. We did not wait three years just to have a small appetizer of a full course meal that we wanted.”

Despite the reassurance of Netflix themselves confirming that they will instead follow a split-cour release, some fans are still extremely skeptical of how Netflix will act, but the majority of fans believe that Netflix will deliver their promise. 

Joshua Jordan, a fan of “Steel Ball Run” said, “I believe that Netflix will deliver on their promise. By doing a split-cour release, it gives the animators plenty of time to put in effort. Other types of anime such as Bleach have done the same thing, and the results were outstanding.”

Only time will tell if Netflix will or will not follow their words.